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Return Policy

Exchanges & Returns

We do not offer free shipping for returns and exchanges. Please email support@yaymats.com for Return Authorization and include your order number and reason for return. We will get back to you shortly!

Unopened and unused playmats with the packaging seal still intact can be returned or exchanged within 14 days of delivery or receive a full refund.  If the seal is broken, a restocking fee of 10% applies.

If you feel your product is defective, please stop using it and contact us immediately.  

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