Shipping and Returns
Shipping and Returns
Orders placed on our website usually ships by UPS, FEDEX, or USPS within 5-7 business days. Pre-Orders will be shipped when products are available.
We do not offer free shipping for returns and exchanges. Estimated shipping cost is around $35 depending on location and shipping method. Please CLICK HERE to submit a return request.
Unopened and unused playmats with the packaging seal still intact can be returned or exchanged within 14 days of delivery and receive a full refund. If the seal is broken, a restocking fee of 10% applies.
If you feel your product is defective, please stop using it and contact us immediately.